Should you wish to cancel your booking at any point, you must notify us by email. If you do not receive a reply within 48 hours, you must follow this up - do not assume that the email has been successfully received, unless you receive an acknowledgement from us.

Once you have made your initial booking (either as a deposit or a full payment), you are entitled to cancel your booking within 14 days and receive a full refund. This 14 day refund also applies to any add-ons purchased (e.g. Injury / Sickness Cover, airport transfers etc).

It is your responsibility to ensure your cancellation email is successfully sent and so you must ensure you receive an acknowledgement by us of receipt.

After the 14 day period, and up until 31 May, should you wish to cancel your booking, you will be entitled to a refund of any sums paid for your camp booking (excluding ‘add-ons’), minus the deposit amount. If you had paid in full, you will refunded the full amount minus the value of the standard deposit. The deposit (or equivalent amount, if you had paid in full) is non-refundable.

After the 14 day period, any ‘add-ons’ booked are non-refundable. ‘Add-ons’ are items additional to the core booking. The core booking is the payment for the camp, either in full, or as the initial deposit payment and final balance payment.

From 1 June onwards, should you wish to cancel your booking, you will not be eligible to receive a refund.

In the event that a player is unable to attend at short notice because they are unwell, no credit or refund can be given. It is the responsibility of the booker to ensure they have appropriate and adequate insurance cover in place for this eventuality. We can offer Injury / Sickness Cover for your booking - see information here.

EVO reserves the right to cancel, move or postpone events due to circumstances beyond our control. These include, but are not limited to, insufficient participation, natural disasters such as floods, warfare, security concerns or disease outbreak,

If we postpone or cancel an event for any reason, we will provide you with a Credit for a place for your player at a comparable Camp at one of our locations in the same or the following year. You will not be entitled to a cash refund.

If we move an event from the advertised location to another location then, providing that in our reasonable opinion the event in the new location will be of comparable quality to the event in the advertised location, then, if you wish to cancel your booking, this will be treated as a ‘Cancellation by the booker’ and subject to those cancellation terms.

EVO reserves the right to cancel or amend events due to Covid-19.

In the event that the Covid-19 restrictions in force in England during the period of time preceding the camp make it impossible for the camp to proceed, EVO will issue a Credit voucher for use at a camp in the current year or the following year. Bookers will not be entitled to a cash refund.

In the event that Covid-19 restrictions in the booker’s country of origin / residence mean that they are unable to travel to England to participate in the event, no refund or credit can be given. It is the responsibility of the booker to ensure that they have appropriate and adequate travel insurance in place to cover this eventuality.

In the event that the player is unable to travel to England to participate in the camp because they have contracted Covid-19, no refund or credit can be given. It is the responsibility of the booker to ensure that they have appropriate and adequate travel insurance in place to cover this eventuality. If the booker has purchased the Injury / Sickness Cover ‘add-on’ then a refund will be given up to the amount provided for under the Injury / Sickness Cover terms and conditions.